Track Record

"With the knowledgeable and personalized guidance provided by Dorrier Underwood, our Medical Center's new leaders became a coalescent management team faster and more effectively than any of us imagined. These talented consultants are business smart and people smart, savvy and empathic. Their enthusiasm and commitment to us was evident from the start of the engagement, and never waned. Thanks in significant part to Dorrier Underwood, we are a large and very complex organization that went through a profound leadership change without missing a beat." ~ David L. Kerns, M.D.
Chief Medical Officer, 1997-2002
Santa Clara Valley Medical Center

"Running a manufacturing operation is full of complexity and one needs all the tools one can get. Just about every problem is unique and there is often a lot of negative emotion involved. My work with Dorrier Underwood has enabled me to look beyond the emotion and feeling and get to the core of any issue so that it can be resolved quickly.

It's been 11 years since my first leadership training with Dorrier Underwood and it is still with me. Today, I have the ability to consistently lead our teams towards productivity breakthroughs. Our way of working has become quite distinct. You might say that we exercise our 'out of the box thinking' muscles and always approach challenges and problems by looking for new possibilities and ways to transform and expand our results - - not just fix the same old problems." ~ Rick Mathena
Sr. Production Manager
Thorlo, Inc.

"Our executive leadership team is amazing. They promote and model a culture of total professional honesty and openness. They work together for the good of the whole. There is no politicking, maneuvering, or posturing. They support each other wholly, and embrace the challenges of growing our business as a team. We have an incredible edge and are unlike any other company our size, and we owe much of that to Dorrier Underwood." ~ Kathleen Schindler
Sr. Manager, Marketing & Operations Support
Constella Health Sciences

"Before we started working with Dorrier Underwood we were doing well, but were stuck. I was the bottleneck. As a result of working with them, we've completely reinvented our mission and created a new management team. They've helped us set a clear path to get what we needed to grow the company. And it is working!

We are taking on bigger projects and are much further along than I ever thought we would be. We've expanded beyond just IT services and are successfully marketing three of our own software products and servicing a whole new product line.

The consultants at Dorrier Underwood are all wonderful people. They're so willing to look at any part of your process, any need you have and help.?hey're just very supportive." ~ Sara Starry
Sr. Manager, Marketing & Operations Support
IT Consulting and Software Development Company

"I found the experience with Dorrier Underwood to be invaluable in how I approach my job. Not that there was a 180 degree change overnight, but more along the lines of 'stepping up' and acting more like a leader." ~ Mike Reinhard
Senior Vice President
National Penn Bancshares

"Before Dorrier Underwood, I tolerated things in my business that simply did not work , things that had a negative impact on both my business, and my life as the business owner. Out of my work with Dorrier Underwood I am more clear, direct and a better coach for my staff. I hold myself and everyone in my business to a higher level of accountability. That shift has been critical to our explosive growth in the last 5 years. I cannot imagine a company they would not greatly benefit from working with Dorrier Underwood; they are truly a rare group of consultants that help improve your business results, while positively impacting your life, as a whole." ~ Beth Monaghan
CPA
Monaghan Group

"Dorrier Underwood has served as my coach and has consulted our company for almost 14 years. They have been our partners as we have formulated and designed our business vision, and our organizational processes.

I was a mid level manager at the real estate arm of a major Swiss company when I began using Dorrier Underwood. I became a partner in what became HPI Capital when my partner and I took the group private. We then went on to build what is close to a $500 million commercial real estate portfolio today across the US. When we began, I was questioning whether I could handle a committee position on our local community theater. Today, along with business accountabilities, I am Vice Chair of Americans for the Arts, the nation's leading arts advocacy organization, and chair no fewer than three it's own subcommittees.

While WE did the work that it took to get us to this point, what THEY did was provide us with the committed partnership. They helped us separate and distill our thoughts into the possibilities we could become... and maybe even more importantly what we were saying to each other that we WANTED to become. They have provided the armature for our conversations to take root and become real concrete results; they have held us DOGGEDLY to our word on the commitments we have made in our sessions; and they brought (and continue to bring) us back to the table to revisit and reinvigorate and often to re-design those same commitments over and over again.

They have served the analogous coaching role in every sense of the word. They work with us in our strategic planning sessions and help us look closely at whatever we say we want to do. They engage us in assessing and designing what it will take to actually get it done, and then work closely with us each, individually and differently on actually getting it done.

That, I think, is really the best thing I can say about them. When we use them for what they do best, they ensure that we do the best we can do."
~ Michael S. Verruto
Managing Director
HPI Capital

"I have found the work of Dorrier Underwood to be the most effective of its kind in 25 years of professional life." ~ Tom Allen
Former President & General Manager
CBS Television Station

"I use Dorrier Underwood's consulting approach in order to have partners for creative thinking and innovation. It provides me with an opportunity to be in a conversation that has no other agenda other than to promote my growth as a CEO along with the growth of my company's most important asset: its people"
~ Don Holzworth
Chariman & CEO
Constella Group

"My commitment was to sell a specific service to our biggest client, and frankly, I had just about given up. I was re-energized by my work with Dorrier Underwood and developed some very specific strategies and tactics. Three months later we completed the sale of $500,000. Within two weeks we were close to an adjacent sale of $200,000 and a month later we had completed a $1.1 million sale of this same service to another entirely new client, reviving a deal that we thought was dead." ~ Andrew Friede, MD, MPH
Vice President for Health Affairs
Constella Health Sciences

"Dorrier Underwood's transformational work is great. It's invigorating. You're living life, and you're living your business life on the edge. Dorrier Underwood is definitely the wind beneath our wings" ~ Elaine Lyerly
President
Lyerly Agency
Award-wining marketing & communications company

"In six months we were able to transform ourselves as well as our organization. Dorrier Underwood was instrumental in bringing back profitability and growth. We have refined our staff responsibilities, expanded into new areas of service and redesigned the direction and vision of the company" ~ Arlene Julie
President & CEO
International Language Services

"I contribute my level of success today to my experience with Dorrier Underwood. I'm "standing in" and I am realizing my commitments articulated during our sessions. I have achieved my goal as HR Manager, a tremendous breakthrough." ~ Madison Brown
Human Resources Manager
Domtar

"Coaching from Dorrier Underwood has given me a whole new way of relating in the workplace - to people and to possibilities. The reward is being incredibly more effective with my clients in a less stressful way" ~ Carole Clark
President
Projects for Non-Profits

"My work with Dorrier Underwood was a gift that allowed me to focus on my own vision and my own leadership development. A large part of my job it to motivate, energize and inspire the people who work at our institution. Turnover is always one of our biggest concerns. We need to keep people happy, growing and fulfilled, to keep our positions filled and to accomplish our mission. It is very difficult to motivate others when I am on auto-pilot, and not doing the work to inspire and energize myself. Deep thoughts and insights that can transform my approach and our organization don't just happen. It takes a program like this to bring them out. The Dorrier Underwood Mastery Program delivers on its promise. I have brought our senior management team together in one cohesive unit and we are dealing with the real issues of leadership, and what we want from this organization and this community in the challenging years to come. This is a big change from our old style, which was to manage the minutia and to avoid the issues of the future. The culture of our medical center has become a culture of real responsibility and vision. ~ Susan Murphy
Director of the Santa Clara Valley Medical Center